Returns & Exchanges

We want you to be completely satisfied with your purchase and offer a 30-day return window for products in their original condition. If your PhoneSoap device doesn't meet your expectations, our team is here to help facilitate a smooth return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to begin the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the item in its original packaging with all included accessories and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.